How to Order


THERE ARE TERMS AND CONDITIONS ASSOCIATED WITH BECOMING AN AUTHORIZED MARIELL WHOLESALE CUSTOMER AND MAINTAINING STATUS AS AN AUTHORIZED MARIELL RESELLER. BY REGISTERING ON OUR WEBSITE AND PURCHASING FROM MARIELL, YOU AGREE TO THE FOLLOWING TERMS:

1) Wholesale Only: Sales on this site are restricted to retailers (brick and mortar stores and online stores) in the bridal, special occasion and related boutique industries. We require retailers have a federal Tax I.D. or Resale Certificate. There are no minimum orders at Mariell. However, due to the cost of fulfilling small wholesale orders under $50, there is a nominal fee of $4.95 on wholesale orders below $50.

2) Images, Content & Copyright: Upon prior approval, Mariell is happy to furnish product images for approved retailers. Please submit your written request for permission to use our copyrighted images. We do not authorize the use of any content or images copied directly from our website. We reserve the right to revoke permission to use our images at any time at our sole discretion. Also, any company using our images without authorization will be subject to prosecution of copyright and trademark infringement to the full extent of the law. In addition, the use of Mariell images for the purpose of selling products not purchased from Mariell is never permitted and is in violation of copyright and trademark laws and will be subject to prosecution.


3) Seller Restrictions: We reserve the right to refuse or discontinue sales to any retailer who fails to comply with our terms and conditions. Mariell resellers are not permitted to sell Mariell products on eBay or Amazon. Additionally, we reserve the right to restrict sales of some or all Mariell products on 3rd party or any other online marketplaces at any time. Permission to use Mariell images may be revoked or prohibited at our sole discretion.


4) Payment Terms: Payment is required at the time of order. We accept all major credit cards and PayPal.

Special Offer for First-Time Customers and Free Shipping:

We are delighted to offer you 15% off your first Mariell order after creating your Mariell retail account on our Registration Page. Please be sure to use or mention coupon code NC15 when ordering to take advantage of this special offer. 

You will enjoy Free Shipping on any order over $199. This applies not only to first orders but to all orders placed at any time. Free Shipping is available for U.S. orders only.





To View Pricing and Place Orders:

To view pricing and order from Mariell you must be a licensed retailer. Simply fill out the Retailer Registration Form which is accessed by clicking on the Retailer Login link on the top of any page in our site (or by clicking "Login For Pricing" on any product). Immediately upon completing your registration, you will have access to our wholesale prices and you may place your order.




Domestic (USA) Orders:
We accept Visa, Mastercard, American Express and Discover, and offer PayPal Express checkout on our website. Your billing address must match the shipping address on file with your credit card company for us to process your order.

We offer domestic shipping via US Postal Service (USPS) and United Parcel Service (UPS). Please specify your shipping method at the time of your order if you have a preference; if we do not receive shipping instructions we will ship via the most cost effective method possible (USPS Priority Mail). Upgraded shipping is available for rush orders at the rates charged by our carriers.





International Orders:
Paypal is required for international orders, you can use this payment option on our checkout page.

We offer international shipping via DHL (preferred carrier), US Postal Service (USPS) and United Parcel Service (UPS). The services that are available for shipping your order will vary depending on your location. Please indicate your shipping preference when you place your order.  DHL live rates are not currently available on our website however if you select USPS International Priority Mail we will compare the USPS rate to DHL and use the most cost-effective service (which is usually DHL). We will only charge you the carrier rate for shipping.  

We do not recommend USPS International Priority Mail because there is no tracking available once is reaches your country. Instead, we strongly recommend you chose DHL or UPS Worldwide Express options to minimize delays in customs and to provide tracking while your order is in transit. Upgraded shipping is available for rush orders at at the rates charged by our carriers.





We encourage our customers to take full advantage of our website and conveniently place orders online. If you prefer assistance from our trained Customer Care experts, you may order by:

Phone: 1-800-248-6264 (1-973-426-9554). Our Customer Care team is available Monday through Friday from 9am to 5pm EST.
Fax: 1-800-949-5959 (1-973-426-0705).
Email: Send your order to: sales@mariellonline.com

If You Are A Bride or Consumer: Please call or email us for a list of retailers in your area or online. We invite you to browse our website and purchase from a licensed Mariell retailer. 




VIEWING ONLINE STOCK STATUS:

Our website displays the stock status of Mariell products in real time. Items in stock are available for immediate shipping. Stock status for items with drop down options will be displayed once you have selected your options. DISCLAIMER: on rare occasions, the stock status of an item may show "in stock" when in fact it is sold out in the event another customer has simultaneously purchased that stock prior to your final checkout. If you have an urgent deadline, we encourage you to double check stock availability with us by email or phone to guarantee 100% accuracy of the online of the stock status. 


Thank you for your interest in Mariell! We look forward to filling all your special occasion accessory needs.