5) Payment Terms: Payment is required at the time of order. We accept all major credit cards and PayPal.
Special Offer for First-Time Customers and Free Shipping:
We are delighted to offer you 15% off your first Mariell order after creating your Mariell retail account on our Registration Page. Please be sure to use or mention coupon code NC15 when ordering to take advantage of this special offer. You will enjoy Free Shipping if your order is over $199. Free Shipping applies not only to first orders but to all orders placed at any time. Free Shipping is available for U.S. orders only.
To View Pricing and Place Orders:
To view pricing and order from Mariell, you must be a licensed retailer. Simply fill out the Retailer Registration Form which is accessed by clicking on the Retailer Login link on the top of any page in our site (or by clicking "Login For Pricing" on any product). Immediately upon completing your registration, you will have access to our wholesale prices and you may place your order.
Domestic (USA) Orders:
We accept Visa, Mastercard, American Express and Discover, and offer PayPal Express checkout on our website. Your billing address must match the shipping address on file with your credit card company for us to process your order.
We offer domestic shipping via US Postal Service (USPS) and United Parcel Service (UPS). Please specify your shipping method at the time of your order if you have a preference; if we do not receive shipping instructions we will ship via the most cost effiective method possible (USPS Priority Mail). Upgraded shipping is available for rush orders at the rates charged by our carriers.
Paypal is required for international orders, you can use this payment option on our checkout page. We offer international shipping via DHL (preferred carrier) US Postal Service (USPS) and United Parcel Service (UPS). The services that are available for shipping your order will vary depending on your location. Please indicate your shipping preference when you place your order; DHL live rates are not currently available on our website however if you select USPS International Priority Mail we will compare are tithe USPS rate to DHL and use most cost-effective service (which is other DHL). We will only charge you the carrier rate for shipping to there is no penalty for allowing us to select DHL when it is the best service option for your shipment.
We do not recommend USPS International Priority Mail strongly recommend you chose DHL or UPS Worldwide Express options to minimize delays in customs and to accurate provide tracking while your order is in transit. Upgraded shipping is available for rush orders at at the rates charged by our carriers.
We encourage our customers to take full advantage of our website and conveniently place orders online. If you prefer assistance from our trained Customer Care experts, you may order by:
Phone: 1-800-248-6264 (1-973-426-9554). Our Customer Care team is available Monday through Friday from 9am to 5pm EST.
Fax: 1-800-949-5959 (1-973-426-0705). A downloadable fax form is located on our Retailer Login page, or you can click here.
Email: Send your order to: firstname.lastname@example.org
If You Are A Bride or Consumer: We invite you to browse our website and choose your jewelry, veils and other bridal accessories from our fabulous collection. To order any of our products, please visit our Store Locator link on the top of any page to find a licensed Mariell retailer in your area or online. (We reserve the right to cancel any order placed by consumers who have registered on our website as a Mariel retailer with incomplete or falsified credentials.)
VIEWING ONLINE STOCK STATUS:
You can check in real time whether each Mariell item is in stock for immediate shipping. Stock status for items with drop down options will be displayed once you have selected your options. DISCLAIMER: the stock status of an item may occasionally show "in stock" when in fact it is sold out in the event another customer has simultaneously purchased that stock prior to your final checkout. If you have an urgent deadline, please double check stock availability with us by email or phone for 100% accuracy.
Thank you for your interest in Mariell!