Returns: Allowable returns as defined below will be repaired, replaced or credited by Mariell.

We are unable to issue refunds.

Shipping Errors &/or Damages: Please report any shipping or invoice errors

on the part of Mariell or any damaged merchandise within seven (7) days of receipt.

For health reasons, no claims will be allowed except for manufacturer defects and/or any merchandise which has been worn.

For date sensitive orders, please report any damages on the date of receipt of

order to allow time for any necessary corrections. Mariell is not responsible for

any expedited shipping charges on order corrections if the error or damage is

not reported immediately.

Mariell will issue a store credit (not a refund) for allowable returns.

Manufacturer Defects: Mariell will replace or repair any items with

manufacturer defects up to 30 days from the date of invoice. Only if an item

cannot be replaced or repaired will a credit be issued. After the 30 days,

Mariell will have sole discretion whether or not an item is returnable.

Customer Errors: There will be a 20% restocking fee on any allowable

returns that are not due to Mariell error. All shipping charges relating to

returns and/or corrections not due to Mariell error are the sole responsibility of

the customer.

Corrections: Orders will be corrected as soon as possible and may, where

appropriate, include a prepaid self-addressed envelope or UPS return label to Mariell for your

convenient return to us of any damaged or incorrect product. Please be sure to alert us if

your order correction is date-sensitive - otherwise it will ship with your next

order. Corrections of international orders will ship with your next order.

Measurements and Colors: Due to manufacturing and/or dye lot variations, Mariell is not responsible for products that vary slightly from descriptions, measurements or photos.

Freight Credit: on damaged merchandise returned to Mariell will be limited to

actual UPS or USPS published rates for non-expedited shipping.

Non-Returnable Items: Special orders, Hand-Crafted Items and Colored Gloves (other than

White, Ivory or Jet) are not returnable. For custom-made jewelry, we

recommend purchasing our color samplers to ensure proper color match. We have additional color charts not shown on our site - please email us for information.

Items Sold As A Set: must be returned as a complete set or no return can be

allowed.